Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

eU9OMllEUWJWSnJIdC9XeTBlSDU4c1A3WHc9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Job Details:

Epic Application Analysts are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.
  • Performs other duties as assigned.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
  • Performs other duties as assigned.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
  • Performs other duties as assigned.

Job Tags

Remote job, Full time, Immediate start

Similar Jobs

Gpac

Manufacturing Engineer Job at Gpac

Manufacturing Engineer A well-established manufacturer is seeking a Manufacturing Engineer to join their team. This company is a market leader known for its commitment to both customers and employees, offering strong benefits, a collaborative environment, and long-term... 

Bobby Dodd Institute

Recruiter/HR Generalist (Atlanta) Job at Bobby Dodd Institute

 ...can lead more independent and purposeful lives when provided the right guidance, support, and opportunities.JOB SUMMARY: The Recruiter is responsible for the full life cycle of recruitment for candidates in the Contact Center environment. The HR Generalist function... 

Syndeo

Controller Job at Syndeo

 ...Controller Syndeo has a direct hire opening for a Controller with one of our mission-critical automation and industrial controls clients in Salina, KS. This organization designs, integrates, and supports complex automation systems for facilities where downtime is not... 

Conservation Corps North Carolina

Climate Forestry Job at Conservation Corps North Carolina

 ...nearest advanced medical care. RequiredQualifications: ~ To qualify for the Chainsaw Crew Leader Position, you must have aFaller B Chainsaw certification (Or ready to evaluate as one)~ Willingness to commit fully to the program and itsmission ~... 

Vermillion, Inc

Human Resources Recruiter/Generalist Job at Vermillion, Inc

 ...and Results * Passion and Continuous Improvement * Merit and Accountability * Respect and Integrity * Team Commitment* The HR Recruiter/Generalist supports Vermillion's Human Resources function with primary responsibility for recruiting, onboarding, and day-to-day HR...